Ready to hire a pond builder for your garden pond? Here are some questions to ask your pond contractor to make sure you find the best match for you. It is always a good idea to ask for a warranty on the workmanship of your pond construction. Landscapers are known for their bad business practices. Landscapers typically don’t answer their phones once they pay, thanks to caller ID. A standard warranty should be one year on all parts and labor.
Does the company offer pond service? This question is important. Chances are, if your pond contractor does not offer pond service, they will not address your pond problems efficiently after construction. A quality company will offer a training manual or some type of training to ensure that the owner is comfortable caring for the pond after its installation.
How many days will it take to complete the construction of the pond? A good pond company will usually only build ponds. Why? Because most landscapers only build three or four ponds a year and haven’t mastered the pond learning curve. A good company builds twenty to thirty ponds a year and can fully install a small pond system in a day or two.
Be sure to ask about any additional services that are offered after pond installation. Ask about future cleaning services and if there are parts or pumps in stock that can be easily replaced.
It is always a good idea to find out if you are talking to a sales representative or the owner. Often times, hiring a business owner to build your pond will give you a better quality product and help you have the best communication with a business in the future.
Do you have display gardens? This question is important as most businesses do not have storefronts. Viewing a screen or waterfall will allow you to see first-hand what your feature will look like and what type of artist you are about to hire. Don’t assume the photos a pond builder shows you are all his work. Be sure to ask where, when, and for whom the roles were created.
Be sure to check the pond builder’s website and look for any reviews made online. Make sure you hire a company that is friendly and easy to work with, as you will need to continue this relationship for a long time.